Micromanagement + Unrealistic Goals - SMB Account Executive ZoomInfo Employee Review

2.0
Jul 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Base was reasonable & so was OTE.

Cons

Onboarded us and the second we logged on our calendar was packed with back to back meetings, homework, etc. The onboarding process is intense & they constantly put you on the spot to perform mocks in front of others even from day 1. Before my ramp period was ever over, they put majority of us on PIP’s & started micromanaging us - even if you were doing well. Lots of negative energy from stressed out leadership to get us to meet unattainable goals. I think if I was selling mid-market or enterprise it would be easier. Any inbound leads would be small companies that couldn’t afford our product. Avg deal size 20k. Overall, before ramp was even over my sales manager and most of our team was eliminated without any explanation. Last but not least I was disappointed with the technology. They provided us old HP laptops that would constantly stall out - along with a charger that expired the day I got it. I had never had an issue hitting a quota, nor have ever needed anyone else over my shoulder constantly & trying to hop on every single meeting to help close (which was not affective btw).

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ZoomInfo Response
1y
Thank you for your feedback. We appreciate your hard work and dedication. We understand that the onboarding process and the expectations can be intense, and we aim to support our employees through challenging periods and offer many feedback opportunities and tools and support along the way. Last month, as you know we restructured so that every rep is focused on a specific segment: SMB, Mid Market, or Enterprise. By segmenting the New Business team, we are driving improvement in win rates, ASP increases in up market segments, better retention downmarket, improved enablement, and more role specialization. We regret that you experienced issues with technology and micromanagement but thank you for sharing your experience and concerns, and we wish you all the best in your future endeavors.

Explore other reviews about ZoomInfo

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong career growth for high performers, Great Pay and Benefits, Flexibility and supportive peers, Top Tier software and data tools!!

Cons

Hyper competitive and sometimes feels draining but everyone pushes for win which is great.

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

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