Innovative tech and great collaboration, but disorganization persists - Principal Technical Success Manager Zscaler Employee Review

4.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Leading edge technology. Collaborative environment with great people.

Cons

Can be disorganized. Documentation can be vague and lacking.

Explore other reviews about Zscaler

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good technology and people to work with

Cons

too much information.some files are not even needed

1.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

* Excellent products and talented engineers. * Great opportunity to learn cutting-edge security technologies.

Cons

* Toxic middle-management culture. * Office politics and favoritism often seemed to outweigh performance and technical ability. * Unrealistic expectations and a work culture that normalized 10–12 hour days, leading to burnout. * Employees who prioritized work-life balance often felt at a disadvantage. * Talented engineers left because they felt undervalued, while management failed to address the root causes of low morale and high turnover. * Feedback from engineers frequently appeared to be ignored, and accountability for poor management was lacking.

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