May 12, 2017
Anonymous employee
arrivia Response
9yYour time and feedback you have left are greatly appreciated. Additionally, we appreciate this opportunity to address some of the items you have mentioned and reiterate our policies in regards to online reviews.
We do drug test new team members as part of our commitment to a drug free work environment, and all drug testing follows the proper protocol and policies and procedures.
As part of our commitment to our employees, we take the time to read and respond to each and every review. Each piece of feedback is important to us, and we have taken action on any item we can that has been brought to our attention in these reviews.
Additionally, as a company we have also made a commitment to become actively involved in our online presence, part of which includes making sure to get the word out about this presence. We have reached out to team members and asked them to leave us reviews, but have never incentivized any review. All of the reviews left on our Glassdoor page are 100% authentic and left by individual members of our ICE team.
Our goal is to make sure every team member receives an enjoyable experience with us. We would like to encourage you to reach out to your supervisor or to our Director of Employee Relations at (602) 635-5328 so that we can discuss an concerns with you further.