A lot of lack in direction and knowledge from supervisors, even though I believe it’s not their fault.
The job description does not match the job. The pay promise does not match the pay. Promise of an inbound call job and handed an outbound list three weeks in.
They offer smoke and mirrors tactics to get you in the door and I guess they keep their fingers crossed that you will stay. Awful employee retention rate, which generally indicates an internal flaw.
Archaic DOS programs that desperately need to be updated.
Commission program flawed and crafted to pay more people less, and very few more. Customer service calls negatively impact your stats, and you get a bunch of them.
Appears to be a massive divide between upper level management and the floor, which does not promote growth and employee engagement.
Operates on a rustic sales process geared to treat clients like cattle who can be manipulated and pushed into a sale.
Constantly use long term employees who have an enormous sales pipeline as a representation of their commission payout.
Juvenile mentality on the floor- at best.
