Great work-life balance, but pay could improve - Customer Success Manager (CSM) athenahealth Employee Review

4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- amazing work/life balance - fully remote - lots of growth opportunties within the organization, they prioritize hiring from within - not stressful at all

Cons

- low pay. its really the only con, i wish they paid more

Explore other reviews about athenahealth

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a great place to work

Cons

Benefits need to be improved

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, flextime, teamwork, product innovation, opportunity to up skill

Cons

Constant change to processes, hard to promote after Manager band. Usually lateral moves for the ‘learning knowledge and new skill that ultimately gets you nowhere but another lateral role option. They even offer to demote and cut pay rather than pay for the experience being brought to the role.

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