Goodness gracious, what happened to this place? Getting significantly worse every year for several years. - Senior Manager athenahealth Employee Review

2.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

- Meaningful pockets of great, intelligent people - Some teams have a healthy culture (when they can insulate themselves from the madness) - If you are talented, do quality work, and can deal with absolute madness with a straight face most of the time, you will probably get promoted - Pretty decent PTO that you can actually use on some teams - Ever decreasing in frequency, yet still cool feeling that you are making some type of concrete, incremental improvements in healthcare to make things work better - For 1-5 minute bursts, the dogs in the office can have a calming, therapeutic effect, until you walk away and realize you are in a place where nothing makes sense anymore

Cons

- Senior leadership swirl and erratic decision-making push down chaos to those who have to try making sense of conflicting guidance or no guidance - Just when you are starting to figure things out and get a bit of momentum, some arbitrary, poorly communicated directive and/or another re-org makes you have to start all over again - New CTO doesn't have a clue. Compounding this, CEO seemingly doesn't have a clue that CTO doesn't have a clue. By all means, keep trying to copy and paste "well this worked at Salesforce seven years ago" solutions to a different industry in a different time and see how it goes. Hint: it's going poorly. - Odd, cult-like insistence that strict Agile will magically fix everything, at the expense of common sense in many cases - The people who are most frustrated now are increasingly the intelligent, high-performing contributors and leaders who are simply running out of patience with athena's nonsense

Explore other reviews about athenahealth

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a great place to work

Cons

Benefits need to be improved

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, flextime, teamwork, product innovation, opportunity to up skill

Cons

Constant change to processes, hard to promote after Manager band. Usually lateral moves for the ‘learning knowledge and new skill that ultimately gets you nowhere but another lateral role option. They even offer to demote and cut pay rather than pay for the experience being brought to the role.

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