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      athenahealth

      Engaged Employer

      athenahealth reviews

      Highly Unstable And Uncertain Future - Senior Associate athenahealth Employee Review

      2.0
      Jan 12, 2018
      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Before I would have said this is a great place to work for college students fresh out of school. They'll grind you down, cheat you on benefits, and underpay you, but leave you with a wealth of experience and connect you with some of the most amazing people you'll ever work with. Cloud-based technology is definitely the future, and it's a great foundational idea. However, with many of the current issues, such as layoffs and turnover, the company is highly unstable and doesn't appear that it can remain competitive in the long term. So maybe consider side-stepping this company for the year or two, and see if things turn around after that.

      Cons

      Poor management abounds. Senior leadership is always changing directions and focus, to the extreme frustration of clients and employees. Middle managers are untrained (I mean this literally - we have no manager training program), leading to petty kingdoms full of unprofessional leaders who play favorites and make poor decisions based on politics alone. You're generally unable to get promoted above one cohort unless you leave for another company and come back - oddly, they love this. This same culture led to the eCW situation, which is highly concerning.

      avatar
      athenahealth Response
      8y
      Thanks for the candid feedback here. In terms of your feedback about management training, we do have a robust management training program that was rolled out for the 2nd half of 2017. Over 80% of athena's managers went through this program and it was met with great success. We have more coming in 2018 with a newly revamped athenaU leadership team! We have noticed a couple of questionable claims and really appreciate your advice on how to retain top talent. We welcome continuing the conversation. E-mail us at askathena@athenahealth.com.

      Explore other reviews about athenahealth

      5.0
      Jul 16, 2026
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      CEO approval
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      Pros

      It’s a great place to work

      Cons

      Benefits need to be improved

      4.0
      Jul 7, 2026
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      Pros

      Benefits, flextime, teamwork, product innovation, opportunity to up skill

      Cons

      Constant change to processes, hard to promote after Manager band. Usually lateral moves for the ‘learning knowledge and new skill that ultimately gets you nowhere but another lateral role option. They even offer to demote and cut pay rather than pay for the experience being brought to the role.

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