A step in the wrong direction - Authentication Center Generalist eBay Employee Review

2.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Since eBay's acquisition of my employer, TCGplayer, a lot has changed, but there are still things about my job that I enjoy. I have many years of experience specializing in many different parts of the work we do, and enjoy the ability to do work I excel at, that adds a lot of value. Additionally, I have a lot of great coworkers that make the work environment fun and enjoyable to spend 40 hours a week at.

Cons

Regrettably, eBay has made a mess of their acquisition of TCGplayer in many ways. For a large company with a long history of purchasing other companies, the transition from to eBay's systems, pay structure, and benefits were very poor, despite having a dedicated transition team meant to facilitate these processes. Additionally, eBay was eager to continue TCGplayer's stance of poor cooperation with their democratically elected union, from running a highly aggressive anti-union campaign during the union election process, to delaying the bargaining processes with baseless legal appeals. Beyond this, our pay has been stagnant for the last 3 years, does not account for the cost of living or rising inflation. Additionally, we have seen a reduction in available paid time off since the eBay acquisition.

Explore other reviews about eBay

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice employee friendly company ..

Cons

sometimes bureaucracy slows you down but things have improved in last few years

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Challenging work, great company culture. There is something genuinely motivating about building for a brand that everyone knows and uses: the scale and real-world stakes make the work feel meaningful. The AI work specifically is at the frontier of applied AI: production systems, hard problems in agentic workflows and evaluation, and real customer impact. Good work-life balance. Leadership is more engaged and technically credible than I expected from a company this size — when I built a prototype, senior stakeholders engaged substantively and supported continued investment quickly. Competitive compensation, sharp colleagues, and a well-sized Austin office with a focused, collaborative feel.

Cons

Like any tech company, there is some legacy code to deal with which can cause friction. That said, eBay has made meaningful progress on modernizing the tech stack and has genuinely embraced the latest tools: AI development here uses current frameworks and infrastructure, not decade-old patterns. Large company coordination processes (security reviews, cross-team alignment) can slow things that could move faster, and vendor partnerships add some communication overhead. But the reach of what you build makes it worth the extra overhead.

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