Culture is amazing - Senior Marketing Operations Specialist eLuma Employee Review

5.0
Jan 13, 2021
Recommend
CEO approval
Business Outlook

Pros

eLuma cares about its employees more than any other company I have worked for. I feel valued and wanted. The culture here is amazing. There is open communication, a positive environment, and great coworkers. They want you to grow and are very willing to invest in your growth. The work-life blend at eLuma is better than I could have asked for with paid maternity and paternity leave with no guilt but support when someone has a baby. It really is better than I could have imagined.

Cons

Healthcare isn't great but most places aren't. Growing fast which is good but also has growing pains.

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eLuma Response
5y
Thank you for sharing your thoughts on the company. We are glad you experienced the desire of our company to grow employees professionally and that we invest in people. We are in constant review of our benefits and regularly seek feedback on how we can improve them over time.

Explore other reviews about eLuma

5.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Make your own schedule, flexibility

Cons

Software dated, some difficulties with school connections

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eLuma Response
8mo
Thank you for your 5-star review and for sharing your experience as a contractor with eLuma! We’re so glad to hear that the flexibility and independence were valuable to you. We also appreciate your feedback on software and school connections. Our team is continually working to improve these areas to make the experience even smoother. We’re grateful for the work you contributed and wish you the very best in your career journey!
2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Timely pay including pay for indirect time; access to a variety of testing materials

Cons

Poor to no communication regarding contract renewals; weak on-site communication. Unfortunately, from personal experience, eLuma has weak communication with contractors regarding on-site issues as well as contract renewals. If they are not renewing your contract, they may not tell you (which was my case) and instead, when you inquire, you are just told "schools are signing late this year," completing evading what is going on. There was an instance of another remote therapist being assigned to the school on the same day, the same time, and using the same room as I was using which reflects poor communication with the site to manage this situation appropriately.

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eLuma Response
1mo
Thank you for sharing your feedback. We take clinician communication seriously, and we're sorry your experience with contract renewal and on-site coordination didn't reflect the standard we aim for. We've been actively improving our communication protocols around scheduling and renewal timelines heading into the next school year. We wish you well in your career.
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