Beware: Hides negative company information. - Anonymous employee eLuma Employee Review

1.0
Feb 17, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility, and the ability to work from home. Great industry working with schools and kids.

Cons

Leadership and managers hide how the company is really doing. They are now shrinking in size by pushing people out of the company to save their reputation rather than being honest with their employees. Very toxic. You will never really know where you stand in the company because everything must stay positive.

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eLuma Response
3y
We're sorry to hear that this has been or was your experience. Although we aren't perfect at what we do, we definitely strive to communicate openly and honestly with All Hands meetings, team gatherings, summits, Q&A sessions, surveys, email, chat and so many other means. However, we do acknowledge that it can be difficult to keep up with everything in a fully remote environment and so many initiatives that we've been working on. It can be scary hearing about all the companies laying people off, dealing with inflation, rising costs, and changing markets. In spite of all this, we worked hard to give merit increases last December, and although we have not done a layoff, we have restructured our marketing team. eLuma is focused on what schools, providers and students need to be right now, and we’ll continue to do our best for students and those on our team who make that dream a reality.

Explore other reviews about eLuma

5.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Make your own schedule, flexibility

Cons

Software dated, some difficulties with school connections

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eLuma Response
8mo
Thank you for your 5-star review and for sharing your experience as a contractor with eLuma! We’re so glad to hear that the flexibility and independence were valuable to you. We also appreciate your feedback on software and school connections. Our team is continually working to improve these areas to make the experience even smoother. We’re grateful for the work you contributed and wish you the very best in your career journey!
2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Timely pay including pay for indirect time; access to a variety of testing materials

Cons

Poor to no communication regarding contract renewals; weak on-site communication. Unfortunately, from personal experience, eLuma has weak communication with contractors regarding on-site issues as well as contract renewals. If they are not renewing your contract, they may not tell you (which was my case) and instead, when you inquire, you are just told "schools are signing late this year," completing evading what is going on. There was an instance of another remote therapist being assigned to the school on the same day, the same time, and using the same room as I was using which reflects poor communication with the site to manage this situation appropriately.

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eLuma Response
1mo
Thank you for sharing your feedback. We take clinician communication seriously, and we're sorry your experience with contract renewal and on-site coordination didn't reflect the standard we aim for. We've been actively improving our communication protocols around scheduling and renewal timelines heading into the next school year. We wish you well in your career.
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