Big Changes for the Worst! - Anonymous employee eMoney Advisor Employee Review

2.0
Oct 23, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The opportunity to work from home is nice, but the expectation change on the daily.

Cons

This company is going down hill fast, especially with how it treats it's lowest employee. Over the past year I've been working for eMoney, the culture of pass the buck here at emoney is so evident in the everyday workings of this place. The upper-management and senior staff put restrictions and strict governing on the lowest employee when specific stats are not looking adequate. When the stats look good however the upper-management and senior staff take all the credit. The brunt of the work falls on the lowest and most entry level employee who basically ends up a phone slave. Rules have gotten tighter with time off the phones due to there being a lack of employees. This lack of employee pressure is felt only by the lowest employee. The pressure is put on the entry level reps to recommend friends to company in order to receive the benefits that were taken away. Restrictions were put on growth at this company after being promised 7 month growth at the time of interview. A 18 month rule is now in place essentially trapping its current employees. They went as far as to hire externally requiring them to have to train a new employee for 90 days a job someone in entry level could have gotten promoted to and started yesterday. This company is going through a lot of changes and losing a lot of great talent. They put no value in their lowest employees and treat them as disposable. Working for Client Services is like working for a separate company.--

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eMoney Advisor Response
7y
Thank you for your feedback. Under the flexible work options policy, employees have the ability to work remotely for a set number of days each week. If your experience with remote work has not been in accordance with the policy guidelines, we’d encourage you to please contact us to discuss further as we strive to provide an employee experience that is consistently fun, innovative, and collaborative – but most of all, one that is fair and reasonable. Additionally, we’re committed to helping our employees grow and succeed at eMoney, which is why we’ve promoted nearly 40 employees in the client services department in 2018. As a reminder, employees within the department are eligible to apply for in-line promotions at any time as well as bonuses for hired referrals per company policy. If you’re interested in other roles in client services, please talk with your manager or contact us at Feedback@emoneyadvisor.com.

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