Working for ema virtually - Client Support eMoney Advisor Employee Review

4.0
Aug 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Co-workers are fun to talk to and intelligent. Good training materials and resources for help with calls. They send you everything you need to do your job. They really want you to do well and are there for you. Good first job to get into the financial planning profession.

Cons

- Pay is low relative to how hard you work. Some days are mentally exhausting. - Supervisors are great but C-suite is out of touch with the rest of the company - Upper management dance around any compensation related questions and defer to internal policies. - Feel like a number sometimes, their performance measures are silly. They incentivize overworking yourself.

Explore other reviews about eMoney Advisor

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great technology and benefits. Incredibly smart people work here!

Cons

Teams sometimes can feel siloed.

3.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part - talented, collaborative peers who care about doing the right thing for clients. The role offers meaningful client exposure, complex problem solving and strong growth in cross functional communication and influence.

Cons

Leadership effectiveness and alignment have been a recurring challenge for the past few years. Communication can feel inconsistent, and key decisions are sometimes shared late, after they are effectively final. There is a strong emphasis on being proactive and client first, but leadership does not always model that same urgency and follow through. As a result, teams sometimes make more headway by collaborating directly with each other rather than relying on leadership channels, and clearer ownership and alignment at the top would reduce challenges and improve execution.

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