Pros
I love the work that I do. The patients I speak with, while not always the nicest, are usually older and just need someone to slowly walk them through what it is we do here, and assist them with ordering their medications. The pay is good, but with rising cost could absolutely be better. Location is fine, but there needs to be more opportunities to work from home.
Cons
Work environment is very hostile. The women leads are horrible. They are rude, cliquey, and if you're not careful, they'll do anything to try to get you fired. Retaliation is common practice here. I've been here for almost 7 months and there are 2 leads who are quite nasty towards me and a couple other PCRs so often that it's begun making me physically sick to walk into our cramped building. There are people who are more than deserving of being able to work from home at this point but still have to come into the office. The leads play favorites and they absolutely will stifle your growth if they don't like you. Rather silly but that's what you get with an immature "leadership" team. Nothing but bullies in upper management.