PSA: You will be the 7-10th Account Manager your client has had in the last 12 months - Account Manager iCIMS Employee Review

1.0
May 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits Nice coworkers in sales who want to help

Cons

Unbelievable churn in EVERY department (see other reviews) as a result of: Zero consideration for our clients experience Constantly shifting priorities that take away from selling Exec leadership sole focus on the bottom line and selling off the business In Account Management, you will face incredible headwinds at every turn. Our clients and colleagues are leaving at incredible pace and you will be expected to pick up the slack and apologize until you’re blue in the face with no solutions to provide to clients. I’ve never seen an organization care less about client or employee experience so while the technology itself is pretty solid, you are oftentimes boxed into a corner.

Explore other reviews about iCIMS

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

Cons

Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

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