Glad I've moved on - Sales Development Representative (SDR) iCIMS Employee Review

1.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Super nice office 2. Easy commute for me (when things were in person) 3. Company is widely known and looks good on a resume 4. Health insurance is good 5. Nice sign on bonus if you refer a friend (I did appreciate this)

Cons

1. Quota is very difficult to hit (and they just raised it again) 2. Your numbers are dependent on how lenient your Account Executive is (and not many are) 3. Salary isn't competitive. For the amount of work this SDR team does they should be getting paid more. (Much higher work volume than the average SDR.) 5. Unlimited PTO sounds great, but in reality there's no pressure to use up your PTO days. I've heard of some people only taking off 5 or 6 times during the year. 4. Working from places other than your home are frowned upon, even though this is a remote role and being in the same place every day for 8 hours can become extremely tiresome. 5. Turnover rate is SUPER high (Most SDRs typically last 6-8 months before finding other opportunities) 6. Things are constantly changing. New software, new methods doing things, new metrics to hit, etc. (Hated this) 7. You aren't allowed to create your own messaging. All sales emails now come from a team of one person. Before it was fun to mix and share different emails/content, try new things, and created a collaborative environment. Now all messaging is handed down and half the time doesn't work. This also really cut down the interaction between SDRs and is when everything started to feel very robotic. 8. You will be working around the clock trying to book meetings. I don't know anyone who actually logs off on time. 9. It's very rare anyone gets promoted. I would say only 1 out of 10 SDRs make it to an AE or Account Manager role. 10. They do what they can to convince workers that there's a great company culture, but in reality they just send things in the mail and have an end of week team meeting. Also- for a company that has a solution to drive up diversity in talent pools, I haven't come across more than maybe 4 or 5 black employees in the entire organization.

Explore other reviews about iCIMS

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

Cons

Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

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