Pros
Has the potential to be great, management just doesn't seem to know how to leverage employees properly. Work life balance is good, unless you are one of the few that management consistently leans on. Company seems to be in a bit of an identity crisis, are we a services company or a application for small businesses?
Cons
Turnover is huge. Recent purchase is still debatable - Seems to be a good thing, unless iContact gets wrapped up into Campaigner. If J2 is willing to let us build the product that matches our small business model (again, this is debatable), we will succeed. VPs don't seem to be on the same page and GM doesn't stand his own ground. Internal promotions are a joke. Management circles through their favorites, even if those favorites do not have the proper experience. There is a certain mold that you need to fit in order to be successful and it often doesn't rely on your work ethic. Reviews are pointless. Don't bother trying to stand up for yourself, you'll immediately be shunned. It'd be nice to see the GM actually acknowledge his workhorses. You can go months without having someone thank you for your efforts or tell you that you are doing a good job. The company isn't that big, it's not that hard to be thankful for the people that are in the trenches, especially when it comes to customer support/service.