Great Place to Work - Anonymous employee iContact Employee Review

4.0
Jan 26, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People - The people at iContact are what truly make it a great place to work. Most everyone is friendly and personable, says hello when you pass in the hallways, etc. Management does a great job of balancing skill set with cultural fit, which makes cross department collaboration easy and enjoyable. Coworkers genuinely like each other, often hang-out outside of work, and there's a real sense of caring and community among most of the staff. Culture - The overall company culture at iContact is great. Leadership has a clear goal and push their teams to deliver results, while also having fun at every opportunity and ensuring a solid work/life balance. Generous amounts of PTO, office closes early day prior to holidays, several company events throughout the year for employees to relax - they really take the "work hard / play hard" cliche to heart, and all levels of management seem invested in their employees' success, both professionally and personally. Advancement opportunities - The company is growing again, with an exciting new product and target market. This naturally leads to new roles, advancement opportunities, broadening of skill sets, etc. Location - Close to Raleigh and Durham, lots of restaurants and food trucks for plentiful lunch options. Perks - Foosball, ping pong, Xbox one, free coffee/soda/snacks every day, bagel Monday, quarterly company happy hours, reasonable 401K matching, free onsite gym, etc. Working here is fun, plain and simple. And unlike a lot of other businesses I've seen where perks like this are available, but rarely if ever used, there are daily foosball and ping pong matches, frequent video game tournaments, etc.

Cons

Health insurance coverage is lackluster, and expensive.

avatar
iContact Response
9y
Thanks for the review! You're right, the people here are the best! To address your concern regarding the cost of our benefits. At the beginning of 2016 we switched from a self-insured program to a fully-insured program to better align the organization with competitors. This has allowed us to keep premiums and deductibles low while keeping the quality of coverage high. Healthy people are happy people!

Explore other reviews about iContact

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team of people working to make email marketing easy for the customer.

Cons

The biggest negative about working at iContact has been the uncertainty that occurs when the company is purchased or merged with another company and that changes that come of it

5.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Enjoyed the 2 years I worked there

Cons

I don't have any cons

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