Lots of Potential. Stifled by Inept Managers - Strategic Advisor iContact Employee Review

3.0
Mar 16, 2016
Recommend
CEO approval
Business Outlook

Pros

It's an extremely casual work environment and employees are typically not micro-managed. Gym in the building, modern office, and most people are exceptionally friendly.

Cons

Certain higher-level managers that have been there for far too long have shown time and time again that they have no real vision for the products growth and the services that go along with it. Hiring of non-technical employees for a technical role based on personality rather than talent degrades the credibility of the larger team. It seems as though many of the tenured people are afraid to break from tradition, and in the digital marketing space, this has lead to an exodus of customers and stifled the motvation and career development of talented people currently working here.

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iContact Response
9y
Thank you for your feedback. One of the things we pride ourselves on here at iContact is giving our employees a voice. We have conducted several employee surveys in the past months that have allowed us the opportunity to identify potential issues in the organization and address them. We encourage you to continue providing constructive feedback to leadership and the HR team. Our door is always open!

Explore other reviews about iContact

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team of people working to make email marketing easy for the customer.

Cons

The biggest negative about working at iContact has been the uncertainty that occurs when the company is purchased or merged with another company and that changes that come of it

5.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Enjoyed the 2 years I worked there

Cons

I don't have any cons

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