Great Place to Start in the Tech World - Account Manager iDashboards Employee Review

4.0
Aug 16, 2016
Recommend
CEO approval
Business Outlook

Pros

I’ve been with iDashboards for about two years and have seen a lot of changes. They have made an effort to listen to employee feedback and research market trends to redirect marketing efforts and provide relevant product enhancements. The company is small enough where you can express your opinions comfortably and agile enough to make changes quickly. They have the managers more focused on managing the team rather than trying to sell which has been positive. The CEO has also become more laser focused on marketing and driving qualified leads to the sales team in order to hit sales targets this year which has been lacking in the past. Starting at iDashboards, I did not have a technical background or knowledge of the software world. It’s a great place to learn and grow in your career if you are interested in making a move to the tech world. Being on the sales side, I wouldn’t say I’m a data guru but I have developed extensive knowledge in my vertical of expertise and how data visualization fits in the market to successfully position it. The pre-sales and post-sales teams are a HUGE pro of iDashboards. Being in sales you may not have the skill set to transform an Excel spreadsheet into a meaningful visual or write a SQL query on the spot to wow a prospect but that’s why you leverage the pre-sales team. The post-sales team, who goes on-site to customer consulting engagements, is also A+. They help make your implementation successful and provide the customer with the feeling that they made the right decision. Most customers go on to purchase additional licenses and training which is where you really make money here. The best part about working at iDashboards is the people. I truly enjoy my co-workers who I also call friends. The culture is very fun and there are a lot of company events throughout the year ranging from the annual company golf outing to dodge ball tournaments to family picnics. Working from home is a great perk. If you are hitting your number and putting in the activity, you get to work from home 2 days a week. To be successful at iDashboards, you have to put in the effort. Things are not going to fall in your lap. You have to be dedicated to learning the product, learning your vertical, and understanding how they fit together. If you are open to lots of outbound prospecting (cold calling) and putting in at least a year of ramp-up time, you will do well at this company.

Cons

Biggest issue - the base pay is lower than industry standard so they lose a lot of talented senior reps. There has been multiple restructuring of the sales teams which I believe has been positive overall, but still needs some work. Everyone on the sales team could use some training, including the managers. No formal training process put in place. Product could use a face lift and make the GUI easier to use from a non-technical perspective. I’ve used it, not that easy.

Explore other reviews about iDashboards

5.0
Feb 13, 2023
Recommend
CEO approval
Business Outlook

Pros

I worked two different roles at iDashboards, and always knew what was expected of me. Management was respectful and thoughtful. It was a positive experience.

Cons

Defining an overall direction of the company was tough while I was there, but that has since been solved.

4.0
Mar 30, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company truly cares about work/life balance. Very flexible on WFH, employees going back to school, needing to pick up kids from daycare early, etc. A great place to learn about the industry. Everyone is helpful and wants to see you succeed. The technical teams are outstanding. Low turnover, smart people, clients love them. Many changes over the years but they have been in the best interest of the company. Just roll with them. Great people work here. It is never a drag to go into the office. HR plans a lot of fun team building activities, lunches, holiday celebrations that everyone enjoys.

Cons

Low base pay on the sales team causes high turnover. This could be fixed with a higher base or better commission structure. There were was a group of negative people there at one time (most are gone - and honestly they are the type that aren't happy at any job). If you work hard and ignore it you will be fine. Development NEEDS a change. The product lacks innovation and is not keeping up with competition. One person should not be allowed to say and do whatever they feel like without any checks/balances. CEO is a great person who cares about his employees but unfortunately seems to be more reactive than proactive when it comes to product enhancements.

4
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iDashboards Response
9y
Thank you for taking the time to write a review. We appreciate the feedback and would like to take the time to respond to a few points in particular: Pay: iDashboards offers employees generous/marketable compensation packages. We are continuously reviewing our comp packages to confirm they are competitive and fair. Development: We have a lot of excitement surrounding our software development - with the upcoming release of 9.5 and the addition of personnel resources on the development team.
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