RUN! There is no light at the end of this tunnel. - Cloud Account Manager iDashboards Employee Review

1.0
Jan 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Great product and support team. Customers really like the tool. Very fun work enviroment (ping pong, holiday parties, golf outing).

Cons

Where do I start? "Managers" are reps who had 2-3 entire verticals/patches and have lasted the longest (aren't proven). They have spent years just working inbound leads and have no clue how to cold call new customers but expect their new reps to. This in turn leads to managers cherry picking leads and waiting until reps. don't work out to refill their pipelines. THEY ALSO DO BUSINESS IN YOUR TERRITORY/PATCH. I have been in sales for many years and have never heard of this happening until I worked at iDashboards. The marketing team really doesn't do anything. They spend time planning a bunch of stuff that has nothing to do with business development. Senior management is non existant. The owner sits in his corner office and is kind of weird.

Explore other reviews about iDashboards

5.0
Feb 13, 2023
Recommend
CEO approval
Business Outlook

Pros

I worked two different roles at iDashboards, and always knew what was expected of me. Management was respectful and thoughtful. It was a positive experience.

Cons

Defining an overall direction of the company was tough while I was there, but that has since been solved.

4.0
Mar 30, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company truly cares about work/life balance. Very flexible on WFH, employees going back to school, needing to pick up kids from daycare early, etc. A great place to learn about the industry. Everyone is helpful and wants to see you succeed. The technical teams are outstanding. Low turnover, smart people, clients love them. Many changes over the years but they have been in the best interest of the company. Just roll with them. Great people work here. It is never a drag to go into the office. HR plans a lot of fun team building activities, lunches, holiday celebrations that everyone enjoys.

Cons

Low base pay on the sales team causes high turnover. This could be fixed with a higher base or better commission structure. There were was a group of negative people there at one time (most are gone - and honestly they are the type that aren't happy at any job). If you work hard and ignore it you will be fine. Development NEEDS a change. The product lacks innovation and is not keeping up with competition. One person should not be allowed to say and do whatever they feel like without any checks/balances. CEO is a great person who cares about his employees but unfortunately seems to be more reactive than proactive when it comes to product enhancements.

4
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iDashboards Response
9y
Thank you for taking the time to write a review. We appreciate the feedback and would like to take the time to respond to a few points in particular: Pay: iDashboards offers employees generous/marketable compensation packages. We are continuously reviewing our comp packages to confirm they are competitive and fair. Development: We have a lot of excitement surrounding our software development - with the upcoming release of 9.5 and the addition of personnel resources on the development team.
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