Not organized, chaotic, office politics, no structure
iHerb Response
8y
Thank you for sharing your feedback. It is our hope, as an organization, that those, like yourself, who are still currently employed here at iHerb reach out to your Human Resource department to express your concerns. There is little that can be done to rectify a situation if those that are able to change the situation are not aware of one's grievances. As far as the hiring process is concerned, great care and attention goes in to reviewing a potential candidates background and experience in relation to the perspective position. We look forward to working close with you to address your concerns if given the opportunity to do so.
Sometimes communication is lacking or gets changed.
2.0
Jun 22, 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.
Cons
The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.