Lack of opportunities for nationals, compared to foreigners, inexperienced managers, stagnant wages compared to cost of living.
iHerb Response
7y
Thank you for sharing your perspectives about working at iHerb. It is true that iHerb offers its team members a very complete total rewards program, including paid time off, medical benefits where iHerb pays most of the premiums, and many other benefits.
iHerb's growth and promotional opportunities are available to all eligible, qualified team members who post for the roles and whose demonstrated job performance meet and/or exceed job expectations and make the best objective match for the new job. Compensation benchmarks for each position are reviewed annually to remain competitive to the local market(s).
We wish you the best of luck in your new opportunities outside of iHerb, and we hope that they are a better match for your satisfaction.
Sometimes communication is lacking or gets changed.
2.0
Jun 22, 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.
Cons
The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.