You only get ahead if you know someone there. - General Office Clerk iHerb Employee Review

4.0
May 13, 2019
Recommend
CEO approval
Business Outlook

Pros

A lot of perks, benefits, days off

Cons

Lack of opportunities for nationals, compared to foreigners, inexperienced managers, stagnant wages compared to cost of living.

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iHerb Response
7y
Thank you for sharing your perspectives about working at iHerb. It is true that iHerb offers its team members a very complete total rewards program, including paid time off, medical benefits where iHerb pays most of the premiums, and many other benefits. iHerb's growth and promotional opportunities are available to all eligible, qualified team members who post for the roles and whose demonstrated job performance meet and/or exceed job expectations and make the best objective match for the new job. Compensation benchmarks for each position are reviewed annually to remain competitive to the local market(s). We wish you the best of luck in your new opportunities outside of iHerb, and we hope that they are a better match for your satisfaction.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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