Management lies - Equipment Operator iHerb Employee Review

2.0
Jun 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits and people

Cons

Horrible hours for months(6) told it would get better. As is all we received 24 to 28 hours a week. To me it seemed as if they forced people to quit instead of properly staffing warehouse. If i was still there hard time trusting them.

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iHerb Response
7y
First of all, we would like to thank you for sharing your concern. The local management team did work hard to be transparent and ensure team members understood work would be slow as we transitioned to adding a hub concept. As a result many team members found additional work, and unfortunately in some cases, others had to make the tough decision to leave. We plan to continue to be transparent regarding work hours and the Hebron operation as we do care about the well-being of our team members, and we would certainly never want to force people to quit or otherwise impact people's lives.

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5.0
May 16, 2026
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CEO approval
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Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
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Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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