Supervisors played favoritism - Picker iHerb Employee Review

1.0
Aug 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Having 3 days off was good

Cons

Supervisors played favoritism and treated employees as if we are garbage.

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iHerb Response
6y
Thank you for your feedback. In line with our Guiding Principles, we develop and hire the best, and have continued to do that since the launch of our Elgin facility. It is very important to us that once team members are hired that we do our utmost to ensure they are engaged in their work and are respected at all times. Since you noted that you are a current iHerb team member, we would love to have the opportunity to learn more from you and to understand your perspective. Therefore, we encourage you to talk to a local management representative to discuss your concerns in more detail. We will do our best to resolve any issues brought to our attention.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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