Needs to work on leadership - Anonymous employee iHerb Employee Review

2.0
May 12, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. The management style is hands off, with little to no micromanaging. Its a pro but also a con as it doesn't work for everyone. The Irvine office is in a great location. I would say it's a good place to start, but I wouldn't plan on staying long.

Cons

The culture is terrible. Executives and leadership aren't big on training or inspiring their work force.

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iHerb Response
6y
Thank you for your feedback. We appreciate your opinion and experience with iHerb. Please know that we encourage our leadership team to attend training to best support their teams. We are always looking to make our company a number one choice for employees. We wish you the best in your future endeavors.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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