Don't Waste Your Time - Project Manager iHerb Employee Review

1.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

They provided excellent benefits and decided in 2021 that they would cover all monthly payments. They also offer a comfortable work from home option for some departments.

Cons

It all starts from the top. Very poor management leads to confusion, frustration, and wasted time on projects that don't end up going anywhere. They claim to have an open door policy, but when you are working remotely, that doesn't exist. This directly affects the culture which is non existent. They claim to have this progressive company culture, which again, does not exist when working from home. Almost zero diversity in this organization. 98% Asian workforce. Language barriers will make you feel not included, and left out. Finally, the kicker. INACCURATE JOB DESCRIPTIONS. Read your job description, come up with a number (salary) you believe is fair that position, and then forget everything. They hire you for one position, and then give you three others.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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