One of the worst professional experiences I’ve never had - Anonymous employee iHerb Employee Review

1.0
Jun 16, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay rates against other retailers

Cons

No trust in management. The executives instill fear and stress into the leaders, causing every manager or “favorite” to manipulate other team members and talk behind their backs. Management is extremely disrespectful and doesn’t instill community into their teams, they promote micromanaging and toxic behavior. My Manager knew nothing about me, didn’t know my skills or past experience. Did not utilize me for my skills, instead put me into positions where there was no growth or opportunity. I had multiple traumatizing experiences while working here. No organization in systems, they say they are “constantly changing” and open to new process, but they are not. Simple tasks are over complicated by management HR promotes well being and performance reviews but employees are constantly overworked and in performance reviews there are no individual contributing conversations, only suggestions for how to improve even if you excel in your role. Brands carried to not reflect “health living”. You carry mass brands that don’t care about health and wellness and most contain harmful ingredients No discount No room for growth

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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