Claims they care, but as soulless as any other large corporation. - Devops Engineer iHerb Employee Review

1.0
Sep 12, 2022
Recommend
CEO approval
Business Outlook

Pros

usually you can get hired at close to market rate and not paying out of pocket for healthcare benefits is nice. the benefits package really is not bad at all.

Cons

expect: - to be assigned responsibilities far outside the realm of your expertise (or pay) - long hours on call - a culture that is very finger pointy, due to the company's tendency to go for mass layoffs whenever they encounter the slightest business problem - "flexible time off" system where time off is never actually approved and probably borderline illegal - will likely never advance further than what you're hired for because they prefer to hire outside for senior/executive positions and the people that do move up tend to do so from very blatant nepotism - completely dysfunctional technical culture, where most of your job will not actually be engineering, but rather chasing down and doing a detective mystery on who is responsible for or who owns the thing you've been tasked to fix - completely irrelevant "performance" system that isn't transparent at all - could go on but you get the idea. avoid.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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