Pros
Working from home is all I have for pros.
Cons
Please note, not all departments or teams are not created equal. Depending on which manager you're under (& there are several), will depend on the type of experience you'll have. Untrustworthy, unnecessary workflow changes, last minute schedule changes (especially during the holidays and weekends.). Not being honest with their team and using it as a tactic to make them work harder. Never addressing concerns of team members individually, while bringing it to the attention of the entire team, which doesn't solve the problem at all. Some say the pay is good, I guess it depends on the department....I say that it sucks!! They constantly bring up work life balance, as if it's important.... There isn't any and I mean none at all. You have PTO time, but good luck using it. Even if you apply years in advance, you may still get denied. For every little thing you do, there's an occurrence and I mean every-thing. They no longer take doctors notes due to (as they say), it was being abused. This is really unfair to the people that actually have good reason to be out for any type of medical issues. So occurrence. Scheduling department is rude, I mean rude! Office politics are at an all time high!! If you're not clicked up with someone or brown nosing, good luck with getting ahead. I could go on and on, I've been here long enough to see the changes and they aren't for the better. I mean, almost an entire department lost their jobs because they were outsourced to the philippines!! They way they found out was horrible. I use to love it there, looked forward to a long-term career and moving up, but that ship as sailed. I say, enter at your own risk and if you actually love helping people, I'm not sure this is the place for you. As it is a quantity or quality type of company.
