Good Environment and Promotion Potential - Member Service Advisor iTHINK Financial Employee Review

4.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

• average pay and great incentives that are easy to get • lots of cross training • lots of internal promotion potential • pay is weekly and current • diverse except for senior managers

Cons

• understaffed. Some departments are only one person. Employees goals are raised when someone leaves and affects their raises. Short staffed branches require overtime and will refuse to grant PTO • a lot of redundant and confusing paperwork. if someone needs to make a minor account change they need to redo their entire application and sometimes multiple forms. • too much emphasis on making calls. most members found them interruptive and bothersome. • requires taking 1 full week of vacation at a time. really bad for new employees who dont start with the full 2 weeks and have to use the bulk of their vacation at once • outdated technology

Explore other reviews about iTHINK Financial

5.0
Jul 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities, remote work opportunity, work life balance

Cons

Pay is low for the industry

2.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great institution for members and employees who don't want a serious job.

Cons

Mom and pop mgmt structure.

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