Toxic environment with severe safety violations and unprofessionalism - Counter Sales Associate mSupply Employee Review

1.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Absolutely 0 positives to this role

Cons

This is the job that taught me that HR is not there to protect you, just the company. I experienced intense homophobia while working for Great Plains supply in Lenexa Kansas. It was so bad that they paid me out a settlement under a mutual agreement to separate. I worked this role during the peak of summer. They are a pool supply place and the amount of osha violations to be spotted is insanity. They had us saw pool rope with a rusty knife while wearing no ppe. No gas masks to help against chemical inhalation from chlorine that gasses off. I passed out twice on the job. They expect you to use a forklift but I never received an official forklift training, just training from my operations manager. This breaks state and federal laws. The benefits package is insulting and costs a ton. The pay was only 25 dollars an hour despite backbreaking physical labor and intensive niche knowledge of pool parts and the industry. The president is a joke. She inherited the company from her dad and knows absolute 0 about pool supply or parts. Extremely unprofessional. She would frequently harass and be verbally abusive to staff in front of customers to try to make the customer laugh. Had a dog that is a tiny one and would pee on the counter. Cannot take criticism. When I called out my concerns about osha and safety they pulled me into an hr meeting to document "insubordination" for not wanting to get on a cherry picker untrained. I documented everything for 3 months and built a strong case. I really wanted hr to step in and do something as they had just been bought out by Marcone but the HR rep just stepped in and took my employers side despite documenting all of the proof of an unsafe and hostile work environment. I am disgusted that companies continue to allow people like my president to stay in their positions over the good people who genuinely work hard and want work to feel safe. I hated this job with my entire soul and I’ve never been more grateful to be gone. Do not work here.

Explore other reviews about mSupply

3.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good team to work with.

Cons

Constant changes going on within the company.

1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros to mention about the company

Cons

Role was eliminated a month into employment with the company, took over 12 months to get a new title and was never supplied with a job description. Reporting lines were unclear creating a dynamic where you could receive work from 6-7 different senior leaders with aggressive timelines on all work and all deemed top priority. The finance organization was never built out entirely and there's no analyst team for support. Benefit package is weak and bonuses aren't paid out (received 5K out of 115K target in my time there). Took the job with up to 20% travel stated on my offer letter but then spent 10 months on the road 4-5 days per week.

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