Can't call themselves an organisation, a startup or whatever ! - Manager mSupply Employee Review

1.0
Jul 3, 2017
Recommend
CEO approval
Business Outlook

Pros

1. You can at-least tell the whole world that you have a job (may be for a month or two, till the time they ask you to leave rather beg you to leave). 2. Interviews were damn easy. They pay well. They will give what you ask or demand (but that may not be the case now, as VC has cut short the next round of funding to one-third).

Cons

List is quite long. Please read this at leisure. 1. The business revenue model is weak. It can't generate revenue. Even minimal revenue which they generate is not sustainable in longer run. 2. They call themselves an e-commerce firm but every transaction happens offline. 3. Construction industry is the most corrupt and its impossible to streamline with mSupply line of business. 4. Its neither a full-fledged technology nor a marketplace nor a service provider. 5. They have hired people at all levels without any clarity. Now firing left right center that almost every employee has no clue whether he/she would survive the next month. Situation is the same if you are a Business Head or a Vice President. 6. Experienced professionals too have no clue whatsoever where the business is heading. 7. Even IIM grads waste time mostly in FB, whatsapp, glancing newspapers etc 8. Its a startup, agreed. But it can't change the rule everyday. 9. Finally, its the least to say now. As the business model is weak, few employees took advantage of it leading to unethical practices and integrity issues.

Explore other reviews about mSupply

3.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good team to work with.

Cons

Constant changes going on within the company.

1.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Absolutely 0 positives to this role

Cons

This is the job that taught me that HR is not there to protect you, just the company. I experienced intense homophobia while working for Great Plains supply in Lenexa Kansas. It was so bad that they paid me out a settlement under a mutual agreement to separate. I worked this role during the peak of summer. They are a pool supply place and the amount of osha violations to be spotted is insanity. They had us saw pool rope with a rusty knife while wearing no ppe. No gas masks to help against chemical inhalation from chlorine that gasses off. I passed out twice on the job. They expect you to use a forklift but I never received an official forklift training, just training from my operations manager. This breaks state and federal laws. The benefits package is insulting and costs a ton. The pay was only 25 dollars an hour despite backbreaking physical labor and intensive niche knowledge of pool parts and the industry. The president is a joke. She inherited the company from her dad and knows absolute 0 about pool supply or parts. Extremely unprofessional. She would frequently harass and be verbally abusive to staff in front of customers to try to make the customer laugh. Had a dog that is a tiny one and would pee on the counter. Cannot take criticism. When I called out my concerns about osha and safety they pulled me into an hr meeting to document "insubordination" for not wanting to get on a cherry picker untrained. I documented everything for 3 months and built a strong case. I really wanted hr to step in and do something as they had just been bought out by Marcone but the HR rep just stepped in and took my employers side despite documenting all of the proof of an unsafe and hostile work environment. I am disgusted that companies continue to allow people like my president to stay in their positions over the good people who genuinely work hard and want work to feel safe. I hated this job with my entire soul and I’ve never been more grateful to be gone. Do not work here.

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