Terrible Executives - Implementation Consultant nCino Employee Review

2.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Healthy PTO and HSA benefits

Cons

No consistent C-suite leadership, poor executive vision. Toxic culture of forcing highly productive remote and semi-remote people into office to “get coffee” as though that’s a cure all.

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nCino Response
3y
Thank you for taking the time to share your review and we are glad to see that you find our PTO and HSA benefits so valuable. You are not alone as they tend to be the top "pros" with so many of our employees. We hate to see that you feel the vision for the company is poor. We try to consistently and constantly reinforce our path forward so that employees understand the vision and can see how their individual roles play a critical and vital role in realizing that vision. If you feel you need additional clarity, please don't hesitate to reach out to your leader for further education. We should clarify that the decision to come back to office was made after a very thoughtful and extensive discussion. These decisions are never easy, but it was made in an attempt to transition the organization back to the in office, highly collaborative and interactive company it was prior to the pandemic. We recognize, based on your tenure, that your experience has been during the pandemic and you don't have knowledge of what the company culture actually was - and is. We hope this experience will become more meaningful to you, as it has for so many who would argue with your "toxic" comment - as it is far from toxic. It made this company what it is today and will continue to make us successful in the future. Thank you again for your comments!

Explore other reviews about nCino

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility is really good if you have a family.

Cons

I honestly don't have any cons except they don't really invest in continuing education like they used to. Especially for external certifications. They also made pretty big changes to the downside for health benefits at the beginning of the year.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are the kindest, most intelligent people I've ever worked with. They are always willing to collaborate with existing teammates and to teach new hires. Mid-level management and directors are good people who care about their teams. Work/life balance is well-maintained and they are extremely flexible with WFH needs. Benefits are decent, and they actively encourage social events. Flex-Fridays mean most people WFH those days. nCino experience and certifications are coveted by Financial Institutions, and look great on resumes.

Cons

Pay is really low compared to other companies, and customers (banks) often recruit employees from nCino for 1.5 - 2x the salary. High-deductible insurance used to be provided for employees and their families, with the entire deductible covered via company-provided HSA contribution. This went away last year, which effectively cut pay for employees $2000 - $8000 depending on single/family insurance. Social culture and perks of being in-office are slowly fading away since the last CEO retired. Used to have happy hour on Fridays in Bitty & Beau's coffee shop on premises, and even the CEO would hang out with the troops. Used to have food trucks on-site often during the week. Used to have spontaneous Nerf-gun fights throughout the week, and the atmosphere was a lot more fun.

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