Steer Clear - Sales nTop Employee Review

2.0
Mar 19, 2024
Recommend
CEO approval
Business Outlook

Pros

They have a way of attracting some of the most down-to-earth and genuinely decent human beings. The colleagues and friends I've made along the way are of the highest caliber. Some sales and CS leaders actually care while Execs could care less. CEO has always been great but seems to have taken his hands off the wheel a bit.

Cons

C-suite execs are running the company into the ground. Don't provide any real guidance on achieving targets or value on customer calls. Sales leadership has changed 3-4 times in the last 3 years and they never blame the lack of continuity or poor interim leadership for their poor performance. HR leader is terrible, says they are there to support employees and their career goals but could care less about any real career advancement and are only there to protect the company. Provided no warning to existing customers of a price change, moved the goalpost a few times now on what contracts qualify for support, and are nickel & diming what should be a basic functionality of the software. Many original nToppers that built the company have either been forced out or left. Their foothold on the industry and their customers is slipping and it's obvious.

Explore other reviews about nTop

5.0
Jan 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Business is looking up and we have found a strong fit for the technology, and very fun team

Cons

Things are constantly changing in leadership

1.0
Apr 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice memories of what was once an amazing place to work. The early days were full of smart, passionate people, genuine collaboration, and a real sense of purpose.

Cons

After 10 years and six rounds of investment, it’s disheartening to see this company still operate under the illusion that it’s a startup. Despite the time, funding, and opportunities, leadership has failed to evolve. Decisions are made reactively, not strategically, and there's a persistent unwillingness to acknowledge the maturity—or responsibilities—that should come with a decade in business. It’s increasingly clear that the company is rushing toward an exit, likely driven by investor pressure to show some kind of return. As a result, there’s constant turbulence: shifting priorities, chaotic restructures, and erratic changes in strategy. Long-term vision has taken a back seat to short-term damage control. The result? Constant layoffs, financial instability, and a deeply demoralized workforce. Many of the most talented and driven people have already left—or worse, were let go—leaving behind a team largely unprepared to move the company forward. The culture of innovation and collaboration that once made this a promising place to work has been replaced by confusion, poor communication, and short-sighted decisions. The people used to be the best part—smart, passionate, and collaborative—but that spirit has all but vanished. What remains is a skeleton crew, limited in both resources and morale, trying to navigate a company that seems unsure of what it even wants to be anymore. Frankly, I hesitate to even say whether anyone should apply here—I’m not convinced the company has the financial runway to hire at all. Unless you're comfortable stepping into an environment with zero stability and unclear direction, I’d strongly recommend avoiding this one. There are far better places to grow, contribute, and be valued.

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