The unlimited PTO is definitely one of the more enticing benefits on paper—if you have a manager or director who actually respects it. Unfortunately, that’s not always the case. Employees are often made to feel guilty for taking time off, while leadership freely takes vacations or days off without offering their teams any notice or support.
While the work-from-home option provides some flexibility, there is still no real work-life balance. Directors frequently reach out outside of normal working hours, showing little respect for personal time. Leadership often claims to be “always here to help,” yet rarely steps in to actually do the work. Promises to “call in a few minutes” can turn into waiting hours or even days for a response.
There’s also a major lack of accountability at the director level. Checks and balances are virtually nonexistent, and directors often project their own shortcomings onto their teams, creating a tense and unhappy work environment.
To make matters worse, when HR is contacted about legitimate concerns, they tend to be dismissive rather than supportive. In some cases, employees who speak up end up being written up instead of heard, which discourages anyone from addressing issues or advocating for themselves.
Compensation is mediocre at best, and the repeated rounds of mass layoffs have done little to build trust or morale. Overall, while there are some appealing perks on paper, the reality of the work culture and leadership makes it a difficult place to thrive long-term.
