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      symplr

      Engaged Employer

      symplr reviews

      *Burnout* Save yourself the trouble - Multiple layoffs in recent years - Customer Support symplr Employee Review

      2.0
      Dec 22, 2025
      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Decent health, vision, dental insurance -Depending on supervisor, they'll step up to the plate and advocate for your team -LinkedIn learning (use this to skill up) -yearly "goal" setting -access to a mental health app -Permissive PTO -Employee resource groups -Organic growth and win at M&A! -New middle managers to meet every 3 months! -Always something new to learn: so many parts working together ensures you stay on your toes -recent internal process improvement -You get to work with people that have a wealth of knowledge and incredibly diverse backgrounds

      Cons

      -Lack of internal career growth opportunities -Interdepartmental communication is severely lacking -Additional workload brought on by learning new products to support due to acquired companies, without additional compensation -yearly raises to the tune of 2.1%: bonus is dependent on "eligibility" -Support is undervalued -Client patience is running out: hot button usability/software issues set on back burner to please larger clients with money to throw at their -Global workforce layoffs traded for offshoring. "Follow the sun model" -Out of touch ELT: "Don't forget, you're all replaceable!" -Concerns from employees regarding benefits, company direction, and compensation to ELT during townhalls are often minimized or ridiculed if you're lucky

      avatar
      symplr Response
      6mo
      Thank you for sharing your detailed feedback and for your many years of service at symplr. We value the insights you’ve provided regarding both the positive aspects and areas where we can improve. Input like yours is important as we continue to strengthen our organization and align with our core values. We wish you continued success in your future endeavors. If you’d like to share more, we encourage you to reach out to us at careers@symplr.com

      Explore other reviews about symplr

      5.0
      Oct 13, 2025
      Anonymous intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very reasonable and kind management, extremely considerate and understanding

      Cons

      Work depth may not facilitate technical growth as rapidly as a larger enterprise

      avatar
      symplr Response
      8mo
      We appreciate you sharing your experience. Interns bring fresh perspectives, and your feedback helps us reflect on how we support early-career talent. We remain focused on building a culture that values people, performance, and long-term growth for every team member, at every level. If you’d like to share more, we encourage you to reach out to us at careers@symplr.com
      4.0
      Jul 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've really enjoyed working here because of the supportive culture and the flexibility of working from home. The team is collaborative, management is approachable, and I've had plenty of opportunities to learn new skills and take on different responsibilities within my role. If you enjoy continuous learning and a positive work environment, it's a great place to work.

      Cons

      The biggest downside is the limited opportunities for career advancement. It can be difficult to move up or receive title changes, even after taking on additional responsibilities. Compensation also tends to be below market compared to other companies offering similar roles and responsibilities, which can make it challenging to stay long-term.

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