One of the worst companies - Customer Service symplr Employee Review

1.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits were the only good thing because you got PTO first day of hiring.

Cons

Management were so not management! They were people who started with the company and got promoted to those positions due to seniority and not knowledge or experience. Would find any reason to pick with you if you just kept to yourself and did your job. They demanded you be sociable amongst the team even when they wouldn't talk to you either way or cared! Only advancement opportunities were if someone quit or was fired in a hire position. Managers don't know how to communicate at all. Are very unprofessional in every aspect along with the employees they hire. Little pay for a lot of stressful work and not necessarily stressful work but more so the environment and coworkers.

Explore other reviews about symplr

5.0
Oct 13, 2025
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very reasonable and kind management, extremely considerate and understanding

Cons

Work depth may not facilitate technical growth as rapidly as a larger enterprise

avatar
symplr Response
8mo
We appreciate you sharing your experience. Interns bring fresh perspectives, and your feedback helps us reflect on how we support early-career talent. We remain focused on building a culture that values people, performance, and long-term growth for every team member, at every level. If you’d like to share more, we encourage you to reach out to us at careers@symplr.com
4.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've really enjoyed working here because of the supportive culture and the flexibility of working from home. The team is collaborative, management is approachable, and I've had plenty of opportunities to learn new skills and take on different responsibilities within my role. If you enjoy continuous learning and a positive work environment, it's a great place to work.

Cons

The biggest downside is the limited opportunities for career advancement. It can be difficult to move up or receive title changes, even after taking on additional responsibilities. Compensation also tends to be below market compared to other companies offering similar roles and responsibilities, which can make it challenging to stay long-term.

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