Solid job security. - Customer Success Manager symplr Employee Review

1.0
Mar 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are okay, unlimited PTO, good coworkers and work life balance. If you like to get trinkets as recognition for a job well done this is the place for you. Several of the products and teams are struggling with little support, so job security will be great here.

Cons

High turnover rate among many of the teams. Pay is WELL below national average. Very top heavy, with a CEO and marketing team that talks about the company's values but with little to back it up in actions. Diversity is talked about but a quick look at the leadership team speaks louder.

avatar
symplr Response
4y
We appreciate your candor on areas we where we could improve companywide communication clarity and overall engagement. Importantly, since you are a current symplr employee, we would value an opportunity to speak with you privately. While we may not agree with your assessment of our employee-driven Core Values and competitively based compensation strategy, your mention of struggling teams is deeply concerning to us, and we are absolutely here to help in any way possible. If you feel comfortable, please email us at InternalCommunications@symplr.com.

Explore other reviews about symplr

5.0
Oct 13, 2025
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very reasonable and kind management, extremely considerate and understanding

Cons

Work depth may not facilitate technical growth as rapidly as a larger enterprise

avatar
symplr Response
8mo
We appreciate you sharing your experience. Interns bring fresh perspectives, and your feedback helps us reflect on how we support early-career talent. We remain focused on building a culture that values people, performance, and long-term growth for every team member, at every level. If you’d like to share more, we encourage you to reach out to us at careers@symplr.com
4.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've really enjoyed working here because of the supportive culture and the flexibility of working from home. The team is collaborative, management is approachable, and I've had plenty of opportunities to learn new skills and take on different responsibilities within my role. If you enjoy continuous learning and a positive work environment, it's a great place to work.

Cons

The biggest downside is the limited opportunities for career advancement. It can be difficult to move up or receive title changes, even after taking on additional responsibilities. Compensation also tends to be below market compared to other companies offering similar roles and responsibilities, which can make it challenging to stay long-term.

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