The Disney of Retail - Brick Specialist the LEGO Group Employee Review

4.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

As a part-time employee I had dental, health and mental coverage (but I was still on my parent's insurance so never used it). My co-workers were really lovely people with interesting backgrounds. As the youngest employee there and with the dangers of a mall I felt like they always had my back and would advocate for me if need be. Some managers really made a shift drag but there were three exceptional ones who understood our position was in retail and not emergency surgery so we were able to have fun. 50% off products. You get to build the display sets (getting paid to build LEGO sets) For the most part customers were friendly, happy and understanding because other than the outrageous prices it is very very hard to be mad in a LEGO store.

Cons

Felt kind of like being a Disney employee because every customer had to have an Experience and be whisked away out of reality. If you can't connect with kids or make them laugh this job is not for you. Every shift longer than 6 hours left me feeling emotionally and physically drained.

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the LEGO Group Response
2y
We appreciate you taking the time to leave such a detailed review and sharing your experience ⭐️

Explore other reviews about the LEGO Group

5.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing employee discount and environment. Super fun place to work!

Cons

Customer support center moved to Arizona.

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Cons

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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