Great Company, Great Staff, Amazing Opportunity - Manager uBreakiFix Employee Review

5.0
Dec 24, 2019
Recommend
CEO approval
Business Outlook

Pros

uBreakiFix is a wonderful Company to work for. The franchise owners here in Central Arkansas make us all feel like a part of their family. I love the work that we do and the passion that we share amongst our fellow team members. Everyone is friends in and outside of work and being part of that team and the comradery we share is an amazing feeling. Some of the best people that I have met in my life have been while working for this company. Generally customers are very positive when they leave our store, giving us a great sense of accomplishment and pride in our work. We are constantly learning new things from our online training and knowledge base system. The company provides internal resources for new hires to make the job easier to adjust to and the management and other employees are very willing to help train. The partnerships we have with Samsung, Google, HP and others, are great experience to have under your belt. Working with the latest gadgets from these vendors is incredible. Most of them provide special tools for use during the repair process, comparable to what would actually be used during the manufacturing process. It's really awesome to be able to complete this process first hand and see what goes into making a modern smartphone, tablet, or other device.

Cons

Not enough hours in the day to get all of the work completed. Customers love us!

Explore other reviews about uBreakiFix

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

good work life balance, fun work, fun teams

Cons

driving far out, a lot of bugs in devices

4.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fast Paced, plenty to keep even the busiest hands occupied. - Room to learn an industry that will survive for as long as technology exists. - Some experience can translate well in other fields. - Good opportunity to earn commission through sales if requirements are met.

Cons

- If you are ONLY interested in a tech/tech repair focused position, this is not the job for you. Unless you have a decade of experience you will be expected to make sales, bargain for reviews, and go above and beyond at all times to increase store sales. - MASSIVE barriers to earn commissions. - No PTO - No sick days - No upward movement except for extrordinary circumstances. - Falls short of other employers in terms of compensation. - No raises whatsoever once you finish training. - Shady grey-area business practices, straddling the line of breach of contract with partnerships at some points. - You will be asked to lie, mislead, cheat, and manipulate not only customers, but the very partners that keep your stores in business. The partners of uBreakiFix (mainly Asurion) have to constantly update the terms and rules of their partnerships because you are expected to take complete advantage of every single customer that walks in your doors. If you have any sort of moral compass whatsoever, look somewhere else. The best way to survive at uBreakiFix is to KEEP YOUR HEAD DOWN. They don't require experience, but expect to be thrown to the wolves as soon as your 90-days are up. Hit the ground running, keep your head down, and make sure your hands are clean at the end of the day.

1
See reviews by: Helpful|Rating|Date|All