Pros
Learned a lot, on the job since training wasn't a real thing
Cons
Didn't get to keep my certifications with industry bodies when I left. The pay was not great considering how much responsibility I had and how expensive the jobs were - customers or their insurance were paying a thousand dollars for many repair jobs and as a technician I was working on that job and three others at the same time for just $11. Considering how little equipment is involved, it seems like UBIF makes a huge profit with very few costs. Compared to an auto mechanic shop's equipment requirements, electricity usage, and the pay of auto mechanics, it is sort of outrageous. Lastly, UBIF is restructuring away from repairwork to just sell service plans (which are not legally warranties or insurance, because they don't do much for the customer), which means they are chasing out technicians and replacing them with salesmen who will make better pay with less skilled training. This business transition is going to hurt in the long run as customers won't have a reason to go to UBIF if UBIF isn't fixing phones and tablets anymore.