Pay is not worth the stress of the entry level to manager level duties - Repair uBreakiFix Employee Review

1.0
Jul 16, 2021
Recommend
CEO approval
Business Outlook

Pros

-Coworkers make the job fun -training is solid

Cons

To start this is for the South Coast, Lake forest, Costa Mesa franchise. -Management is constantly fluctuating and they never seem to have everything together. -Retention rate is low and they go through different teams every couple of months -No support from store managers, they will promote the next person up when the previous manager leaves. -The amount of work that is required is well above the standard minimum wage of $15 an hour, you can go work at Walmart and make more stocking shelves than being a team lead. -Have known many people to burn out due to stress and have breakdowns due to the amount of overworking that is required. - Until they make major changes to the power structure and pay: I cannot suggest putting yourself through the mental battle that will be this job

Explore other reviews about uBreakiFix

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, super nice owners at my franchise location

Cons

Hours can be long and OT can be expected at times

4.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fast Paced, plenty to keep even the busiest hands occupied. - Room to learn an industry that will survive for as long as technology exists. - Some experience can translate well in other fields. - Good opportunity to earn commission through sales if requirements are met.

Cons

- If you are ONLY interested in a tech/tech repair focused position, this is not the job for you. Unless you have a decade of experience you will be expected to make sales, bargain for reviews, and go above and beyond at all times to increase store sales. - MASSIVE barriers to earn commissions. - No PTO - No sick days - No upward movement except for extrordinary circumstances. - Falls short of other employers in terms of compensation. - No raises whatsoever once you finish training. - Shady grey-area business practices, straddling the line of breach of contract with partnerships at some points. - You will be asked to lie, mislead, cheat, and manipulate not only customers, but the very partners that keep your stores in business. The partners of uBreakiFix (mainly Asurion) have to constantly update the terms and rules of their partnerships because you are expected to take complete advantage of every single customer that walks in your doors. If you have any sort of moral compass whatsoever, look somewhere else. The best way to survive at uBreakiFix is to KEEP YOUR HEAD DOWN. They don't require experience, but expect to be thrown to the wolves as soon as your 90-days are up. Hit the ground running, keep your head down, and make sure your hands are clean at the end of the day.

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