Pros
Positive is, for the role you get more than similar roles in the field. The amount of training, and skill retention justifies it though. Environment due to coworkers is very entertaining and welcoming. This does not include experience with management
Cons
I have been in this position for 4 years, and each year you get sold the “great journey story” about promotion opportunities that will clearly never materialize. It will soon become readily apparent that there is no opportunity available, and you consistently hear “your current employment, and rate is your reward for hard work”. There is no rate change, even if you consistently have a good-excellent EOY review rating. Direct leadership is severely lacking any accountability when it comes to leading with example, vs “bossing” and extreme micro management. Several entities and companies are contained within the operational space, and considering you are level 2, the command presence is also lax. Many exceptions are made despite clearly defined roles and objectives, yet once the review teams take a glance at weekly reporting, the exception rate falls back to Level 2 technicians even though your direct leadership allows this purposeful misinterpretation of clear partner guidelines. You become a scapegoat, which is used to justify your lack or pay increases and opportunities. It is an intentional and entrenched system, with not much expectation to correctly perform your duties, more so than to jump when you’re asked to make your leadership shine. Do not expect when failure occurs for them to take responsibility, it will squarely fall to you as an employee with no accountability from any level above you.