Work here if you want to be fired in a few months - Remote Repair Technician uBreakiFix Employee Review

2.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

The work culture is okay. Mostly relaxed atmosphere, but not worth it.

Cons

Sketchy sales tactics are encouraged. You are not given any chances to improve your performance. Training is rushed, and important elements of your job will not be explained. Employee evaluations and raises are non-existent. There are zero benefits. Base pay is low, and applicable skill development will only get you taken advantage of. You will be overloaded with work and expected to overachieve in impossible circumstances.

Explore other reviews about uBreakiFix

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, super nice owners at my franchise location

Cons

Hours can be long and OT can be expected at times

4.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fast Paced, plenty to keep even the busiest hands occupied. - Room to learn an industry that will survive for as long as technology exists. - Some experience can translate well in other fields. - Good opportunity to earn commission through sales if requirements are met.

Cons

- If you are ONLY interested in a tech/tech repair focused position, this is not the job for you. Unless you have a decade of experience you will be expected to make sales, bargain for reviews, and go above and beyond at all times to increase store sales. - MASSIVE barriers to earn commissions. - No PTO - No sick days - No upward movement except for extrordinary circumstances. - Falls short of other employers in terms of compensation. - No raises whatsoever once you finish training. - Shady grey-area business practices, straddling the line of breach of contract with partnerships at some points. - You will be asked to lie, mislead, cheat, and manipulate not only customers, but the very partners that keep your stores in business. The partners of uBreakiFix (mainly Asurion) have to constantly update the terms and rules of their partnerships because you are expected to take complete advantage of every single customer that walks in your doors. If you have any sort of moral compass whatsoever, look somewhere else. The best way to survive at uBreakiFix is to KEEP YOUR HEAD DOWN. They don't require experience, but expect to be thrown to the wolves as soon as your 90-days are up. Hit the ground running, keep your head down, and make sure your hands are clean at the end of the day.

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