Enova reviews

Enova makes sure that the operations team doesnt move up to management or to corporate. You can tell the racial divide in the company. Most African Americans are in the call center while people of non color are on the corporate side, and give hardly any opportunity to advance. Also, as a call center representative, you live by your bonus. Enova did everything in their power to make sure it was impossible to get it. Constant changes to the QA scorecard, sales process ridiculous to apply to every call, and coachings that were delivered AFTER the QA department made the changes to make sure you got a bad grade on your call.