Enova reviews

3.6

60% would recommend to a friend

(819 total reviews)
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Steve Cunningham

53% approve of CEO

63% positive business outlook

Enova has an employee rating of 3.6 out of 5 stars, based on 819 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enova employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

819 reviews
2.0
Feb 23, 2026

No communication, no accomodation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company benefits (healthcare, PTO) were adequate

Cons

No communication from uppper management. Any communication that does occur is vague, unhelpful, or nonsensical per the actual day to day needs of the business. Direct managers will be told one thing and communicate this to the team, only to then say the complete opposite a week later. This includes critical things such as the basic requirements for the job title. Job title and duties can change at the drop of a hat and without proper guidance or support from management. I witnessed several of my colleagues being literally forced out of their positions because the entire nature of the job title had changed and no longer accomodated people who had been working for years. The same technical issues that were consistent when I began the job were still a persistent issue when I left, despite consistent complaints being made. Micro management to the extreme, and direct managers play favorites. Customers’ information is not secure and there are not adequate methods being taken to make sure that fraud or predatory practices are not taking place. Employees are given sparse accomodations, and any accomodations given are treated like a nuisance or bother for the direct managers.

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Enova Response
4mo
Thank you for taking the time to share your feedback. While we regret that your experience at Enova did not meet expectations, we are always striving to improve. If you have specific suggestions on how we can enhance the candidate or employee experience, we encourage you to reach out to our People Team.
4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Fully remote Flexible schedules

Cons

No growth opportunities Low salary for the amount of work requested

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Enova Response
4mo
Thank you for your review and for being part of Enova! We understand that working in operations can pose unique challenges, and we are committed to providing the right tools, support, and career growth opportunities for our teams. If you have specific feedback on how we can improve, we encourage open conversations with leadership.
1.0
Jan 29, 2026

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

Work from home Decent pay

Cons

Not very flexible. Expect you to hit metrics right after training. There's no buffer.

avatar
Enova Response
4mo
Thank you for your review and for being part of Enova! We understand that working in operations can pose unique challenges, and we are committed to providing the right tools, support, and career growth opportunities for our teams. If you have specific feedback on how we can improve, we encourage open conversations with leadership.
Viewing 19 - 21 of 819 Reviews

Glassdoor has 881 Enova reviews submitted anonymously by Enova employees. Read employee reviews and ratings on Glassdoor to decide if Enova is right for you.