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Ensemble Health Partners

Engaged Employer

Ensemble Health Partners reviews

2.8

36% would recommend to a friend

(984 total reviews)
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Judson Ivy

51% approve of CEO

44% positive business outlook

Ensemble Health Partners has an employee rating of 2.8 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ensemble Health Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

984 reviews
2.0
Jun 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Some of the leaders are competent. Culture and diversity is good. You can freely express your fashion choices within reason, i.e. business casual attire is required but certain piercings, colorful hair, and tattoos are all allowed.

Cons

Certain teams have terrible leadership. Also the president and CEO held a company wide meeting and stated no one was getting furloughed due to covid-19; what they failed to mention, however, is that some would completely get “let go” permanently. The president Shannon was also very involved and sent positive and morale-boosting emails every week, and we would see her relatively often in the office; I wish the CEO was just as involved but we never saw or heard from him much, just heard a lot about him.

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Ensemble Health Partners Response
6y
Thank you for your positive remarks regarding Ensemble’s culture and diversity. We couldn’t be more proud of our team and the environment that we foster for each other. Our culture of inclusion has yielded immeasurable rewards both personal and professional. I did want to remark on the inconsistency you perceived in our commitment avoid furloughs while some associates were let go. While I always regret it, the fact remains: in an organization of over 6000 people there will be times when individuals choose to leave and times when we need to let someone go. In an industry where so many organizations jumped to furlough and cut, our executive team opted to take a reduction in compensation in order to avoid cutting or furloughing our associate staff as we endured significant reductions in revenues during the pandemic. We stood firm on our core principle of people first, last and always. Thank you also for your comments on my emails. I am so glad that they brought you positivity. I take your feedback to heart. It would be impossible to overstate how important this family is to me. I wish I could spend a full week with each member of this amazing team. Certainly, whenever we get consistent reports of an issue with a member of our team, whether it’s a front-line associate or a senior exec, we take it seriously. We use a rigorous and consistent, three-phase process to address staff issues and we provide multiple communication channels for associates to raise concerns (including an open door policy at every tier of leadership). If your sense is that concerns you had shared about a particular leader went unheeded, I want to encourage you to reach out to me to let me know - ShareWithShannon@EnsembleHP.com. I am committed to empowering the voices of our associates and I want to make sure our communication channels are supporting that.
1.0
Jun 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Work schedule flexibility and work from home

Cons

Absolutely not one ! The worst place

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Ensemble Health Partners Response
6y
Thank you for your positive remarks on our flexible schedule and work-from-home program. Reading your review, my sense is that you are pretty upset. And given that you’ve indicated you are a former employee I gather that feeling may be because you were recently let go. Understandable. This is never something that we take lightly. We have a three-stage performance improvement process that we use to ensure we are doing everything we can to keep our associates engaged and to preserve the investment of training, team building and personal growth that an employee represents. We also provide extensive revenue cycle education, mentorship programs, tuition assistance and prescribed career pathways with set milestones for advancement. 5 years means you have been with us since our earliest days. I am very sorry it didn’t work out. Our annual turnover rates are well below industry benchmark, as we take great care both in how we hire and in how we empower the careers of those who join us. Nevertheless, the fact remains that when you have 5000 people, every now and then we end up parting ways with some folks. We can’t expect a perfect fit every time. What we can do is make our best effort to create a great experience for everyone of our associates and for those we part ways with to wish them the best in everything they pursue. As far as your review, for me I find it almost helpful, but truthfully it gives me little to work with. Based on our survey results, third-party reviews, industry awards and the vast majority of reviews on third-party sites like Glassdoor, your assertions are not widely held. Nevertheless, they speak to your personal experience and I expect there is value in the feedback you may be able to offer. I would like to encourage you to offer some specific suggestions as to how we can improve communications and training. I constantly encourage associates to share their thoughts with me and that invite stands even after you have left -ShareWithShannon@EnsembleHP.com. If you prefer to remain anonymous, I’d like to encourage you to edit your posting to help me better understand what changes I can make to improve the experience of our other associates.
4.0
Jun 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Competitive salaries and bonuses, flexible schedules, work from home opportunities, positive company culture.

Cons

In a few job functions, the gathering & self-reporting of productivity metrics impede actual productivity (time that could be put to better use).

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Glassdoor has 998 Ensemble Health Partners reviews submitted anonymously by Ensemble Health Partners employees. Read employee reviews and ratings on Glassdoor to decide if Ensemble Health Partners is right for you.