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Ensemble Health Partners

Engaged Employer

Ensemble Health Partners reviews

2.8

36% would recommend to a friend

(983 total reviews)
avatar

Judson Ivy

51% approve of CEO

44% positive business outlook

Ensemble Health Partners has an employee rating of 2.8 out of 5 stars, based on 983 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ensemble Health Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

983 reviews
2.0
Sep 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Team work is great there.

Cons

Leadership lack the skills to support their team, particularly the new waive of AR leaders. They lack motivation or the ability to motivate the staff. The talk poorly about senior management and their displeasure with them openly. Very unprofessional and discouraging.

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Ensemble Health Partners Response
6y
Often times on review websites you’ll see sweeping generalities (both pro and con). They offer little for job seekers to work with and even less for employers to use to make changes or spread kudos. I will say I appreciate both the specificity of the issues you have raised and the fact that you have offered some thoughts on actions we can take to improve the situation. This is just the sort of feedback that we are looking for. Unfortunately, it looks like we didn’t hear from you while you were still with us. We try very hard to give our associates the communication channels they need to share ideas, raise questions and address issues. The Organizational Development, SWAG and HR teams are all here to support our associates. We have the support teams in place, but we’re not running a surveillance society. The only way we can know about the problems you are dealing with is if you let us know (and I don’t mean on Glassdoor, months after you’ve left). We have communication channels in place for everything from IT issues to co-worker conflicts. In an organization growing this fast, the only way to preserve our culture and strength of delivery for our clients is if everyone takes responsibility for the integrity of the company. Certainly it’s not an A/R rep’s job to fix a leadership issue, but it is their job to raise awareness. Again, thank you for the specificity of your remarks. I will be taking a look at how we might be able to accelerate our new leader learning curve and foster stronger teams in less time.
1.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

They gave popcorn on Thursday’s and tried to do fun activities to create moral.

Cons

No structure, no payer training, terrible communication between management and staff, unorganized. Pay isn’t good

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Ensemble Health Partners Response
6y
As I read your review I’m not so much concerned that there may be opportunities for Ensemble to improve (every large company has ways to grow), as I am concerned that we could have done better to inform you of all the things we do to empower both your voice and your career. We have 4 different training tracks that we offer internally, as well as associate support for external education, all designed to make sure that the staff we have today can become the leaders we need tomorrow - absolutely essential for a company that continues to grow. We offer a comprehensive suite of RCM training courses and every person who works at Ensemble, from the CEO to the videographer, is CRCR certified. Within 90 days, every associate gets 160 hours of job training (part of the reason we’ve been outperforming all the other vendors in our space). We also have 10 distinct channels of communication and escalation for every issue, idea, complaint and compliment. And they don’t end just because an associate leaves. I’m all ears for anyone who has concrete ideas on how we can improve Ensemble: ShareWithShannon@EnsembleHP.com Oh, and by the way, I’m glad you like the Thursday snack, but it’s not about the popcorn, it’s about spending time with the people you work with to form true teams - the kind of teams Ensemble needs to really transform healthcare.
4.0
Aug 29, 2019

Great Company

Recommend
CEO approval
Business Outlook

Pros

Culture, Growth, & Great leaders

Cons

You will agree to disagree with some things, but it’s best for the company bottom line and you as an employee! The only cons I have and I’m begging please.. better insurance. The insurance is horrible! I know that y’all have competitors, but it’s not fair we cannot receive care at hospitals that are Ensemble competitors (it’s consider out of network whether you have mercy plus or the choice plan). Additionally, it’s not fair that we have a doctor in network but services can only be provided at a mercy hospital (ex: surgery) :-(

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Glassdoor has 997 Ensemble Health Partners reviews submitted anonymously by Ensemble Health Partners employees. Read employee reviews and ratings on Glassdoor to decide if Ensemble Health Partners is right for you.