employer cover photo
employer logo
employer logo

Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

3.5

57% would recommend to a friend

(30,844 total reviews)
avatar

Chrissy Taylor

77% approve of CEO

61% positive business outlook

Enterprise Mobility has an employee rating of 3.5 out of 5 stars, based on 30,844 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

31K reviews
1.0
Apr 9, 2024
Recommend
CEO approval
Business Outlook

Pros

hybrid scheduling, WFH every other day; work is not hard, though you do need to be pretty competent to manage it and I think also have a firm sense of self beyond the office because otherwise difficult times will be extremely difficult; most of the Level 1 employees are very pleasant to work with; nice office

Cons

The company is probably just too large to operate the way it wants to, and their growth, while impressive, is just leading to more problems in the department. I think you will find here standard issues to be expected at most workplaces that have a lot of people involved in a lot of things (inefficient processes, lapses in communication, etc) but I do think this is one of the most unprofessional places I’ve ever worked in due to management’s insistence on basing most decisions on personal whims rather than on any professional performance and the apparently widespread belief that to criticize or find fault with any piece of the department or company is grounds for extreme hostility from the management team. Workload can be very intense depending on your assignment, and there is no guarantee you will receive support from your supervisors or management. Assignments are also not equal, so some employees who are lower performing have less to do while high performing employees will get more piled on their plate to make up for the difference. Your workload will also depend on the discretion of your supervisor, so if your supervisor doesn’t think super highly of you, they will leave you to languish. If they want to help you get promoted to a managerial role, they will give you more relief. Conversely, if you are hoping for advancement and your supervisor dislikes you, for whatever reason, you have no chance. If you’re a strong performer who gets a recommendation from a member of management who may not be your direct supervisor, your direct supervisor can block it purely out of spite, because you did not “get their help”, even if that supervisor is newer in their role and lacks the context to make knowledgeable recommendations or references on your abilities. For whatever reason, there is also a disturbing trend of outright dishonesty among management. When feedback is solicited about individuals for reviews, they can, at their discretion, withhold positive feedback that’s been received and instead only share negative feedback or, in most alarming cases, manufacture this negative feedback in order to limit an employee’s ability to advance. Employees are told that workplace challenges or issues they may bring up are unique to them alone and so are their problem to solve (even if a number of other people are having the same issue and also raising the same concern). Employees are told that their exact locations are always visible to management (they are not), presumably to encourage compliance with protocols for clocking in and out. Enforcement of disciplinary procedures is also extremely variable and will depend entirely on your supervisor or manager, who might cite department policy one day and then ignore the same policy, even with the same employee, the next day. Though management asks often for feedback, they are VERY resistant to any and all feedback that is not glowingly positive. Critiques, even constructive ones, are treated as insults, and supervisors and management take them very personally, to the extent that staff who raise these concerns are accused of being insubordinate and unprofessional. To point out an issue with a piece of frequently and widely-used equipment earns rebukes from management that staff is not being sufficiently grateful. Though they ask, and encourage, staff to have "best friends" at work, staff are discouraged and outright reprimanded for speaking to their coworkers about issues they are facing at work, regardless of their severity. Per management, staff should not discuss anything among themselves as minor as a dysfunctional copier to a manager who is actively hostile to their direct reports and communicates with them inappropriately. But if these concerns are instead relayed directly to management, there is not only no action taken but also the person relaying them is given warnings related to their conduct. Even if managers and supervisors admit that things, including the inappropriate behavior of supervisors or managers, is worthy of investigation, they will also make clear that no investigation will take place because the member of management fielding the complaint did not witness it personally. Human Resources participates in these conversations and cosigns this lack of accountability and the hostile workplace it creates on top of also participating in it themselves through aggressive and inappropriate communications with employees who they may encounter. If they didn’t pay people so poorly, I do believe someone would have attempted litigation by now. As far as other minor things that could be worked on: this is an extremely meeting heavy position though there really is no reason why. Meetings have to be had for every little thing. If you are a "this meeting could have been an email" person, you will not thrive here. The micromanaging is truly out of this world. When you interview, they are insistent that people are left to their own devices for the most part, because this is a position where you have a lot of freedom on how you accomplish your tasks. This is presented as a big perk of working there. But depending on your supervisor, you can and will be managed within an inch of your life. On the other hand, you may also have a supervisor who completely ignores you and who you rarely ever see. You will most likely not have your own desk even though you definitely will need one.

1.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

I would have made this zero stars, if not for some of the great mentors and colleagues who helped my career there. Only one of which I think still works for Enterprise Holdings.

Cons

Not worth your time, there's better jobs. If you're not in the cool kids' club, and a great brown-noser to mid-level management, you'll be turned into a dumping station and low-balled on salary. Got way worse after Jack Taylor died and the empty suit corporate Mafia took over. And that's before a mass layoff event happens. In that case, as long as you're young, not making too much money, and/or in said cool kids' club, then you'll survive. If not, you'll get clipped as if you never contributed anything at all. I think someone in Florida did start a class-action lawsuit, I hope they won.

1.0
Oct 3, 2022
Recommend
CEO approval
Business Outlook

Pros

The ability to work from home is nice, but even that is ridiculously over moderated.

Cons

Outdated technology, low pay, workload is too much to be able to provide adequate customer service. Management is aware and when confronted about it, they pin it on you. Multiple people have left due to the stress of the job causing mental health issues. I'm still here, but not for long. Too many meetings, too much overtime, demands are too high for what you're paying, customers and employees suffer. Why is the ESQI so low? These are your answers. I can't wait to get out of here.

Viewing 76 - 78 of 30,844 Reviews

Glassdoor has 34,076 Enterprise Mobility reviews submitted anonymously by Enterprise Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Enterprise Mobility is right for you.