Is Epsilon a good company to work for as a Client Support Engineer?

Client Support Engineer professionals working at Epsilon have rated their employer with 3.4 out of 5 stars in 62 Glassdoor reviews. This is a lower than average score with the overall rating of Epsilon employees being 3.6 out of 5 stars. Search open Client Support Engineer Jobs at Epsilon now and start preparing for your job interview by browsing frequently asked Client Support Engineer interview questions at Epsilon .

Does Epsilon pay Client Support Engineer employees well?

Client Support Engineer professionals rate their compensation and benefits at Epsilon with 3.8 out of 5 stars based on 62 anonymously submitted employee reviews. This is 17.1% better than the company average rating for salary and benefits. Find out more about Client Support Engineer salaries at Epsilon.

How happy are Client Support Engineer professionals working at Epsilon?

61% of Client Support Engineer employees at Epsilon would recommend their employer to a friend. This rating has increased by 16% in the past 12 months. Client Support Engineer professionals have also rated Epsilon with a 3.4 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (103) , Business Systems Analyst (98) , Software Engineer (84) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (29) , Senior Data Analyst (27) , Associate Software Engineer (26) , Business Analyst (26) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 472 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 251 reviews)); "Good benefits and a stable company." ((in 192 reviews)); "Good company and work culture" ((in 136 reviews)); "Epsilon has good policies on flexible work from home and remote work options." ((in 106 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 127 reviews)); "Low pay for skill set and abilities." ((in 99 reviews)); "Low salary and hard to get promotion" ((in 93 reviews)); "Bad managers continue to be rewarded." ((in 77 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 63 reviews))

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Epsilon

Epsilon Client Support Engineer reviews

3.4

61% would recommend to a friend

(62 total reviews)

Sean Reardon

100% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.4

Work/Life balance

3.3

Senior management

Client Support Engineer employees have rated Epsilon with 3.4 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Client Support Engineer professionals have a good working experience there. Epsilon is rated in line with the average (within 1 standard deviation) by Client Support Engineer professionals compared to other employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

62 reviews

3.0

Sep 5, 2014

Epsilon is a good place to start a career, but they have a very slow pace, and movement is slow.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, very smart teams all over (but it varies). Decent benefits and compensation Nice office

Cons

Do not promote based on accomplishments or skill - it's mainly a timing thing. i.e. you work two years, you get promoted. Poor leadership No HR presence

3.0

Apr 22, 2014

First Professional Job

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

The flow of communication has improved over the past few years.

Cons

It can be difficult to advance your skill set if your client base is limited (doesn't engage outside of standard email best practices or has limited budget).

3.0

Jan 31, 2014

Off site talent forgotten

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nice people. Fair benefits. Well-known Clients.

Cons

Contract positions can end without much notice - no guarantee of next placement. Talent that is placed onsite at Client's office are not part of Epsilon culture - basically forgotten about.

Viewing 52 - 54 of 62 Reviews

Jobs at Epsilon

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Epsilon

Epsilon Client Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Epsilon is a good place to start a career, but they have a very slow pace, and movement is slow.

First Professional Job

Off site talent forgotten

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Epsilon reviews FAQs

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